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SIGN LANGUAGE INTERPRETATION SUPPORT
SIGN LANGUAGE INTERPRETATION SUPPORT

WeSign : Bridging the communication gap between deaf and hearing communities

WeSign : Bridging the communication gap between deaf and hearing communities

WeSign : Bridging the communication gap between deaf and hearing communities

Project type

Project type

UX case study

UX case study

Duration

Duration

1 month

1 month

Design role

Design role

Research, Design

Research, Design

Project Overview
Project Overview

This project aims to design a digital platform that bridges the communication gap between the deaf and hearing communities by providing on-demand access to professional Indian Sign Language (ISL) interpreters. Through real-time video call support and scheduled in-person interpretation, the platform ensures seamless communication in essential scenarios such as bank visits, job interviews, and public speaking.

This project aims to design a digital platform that bridges the communication gap between the deaf and hearing communities by providing on-demand access to professional Indian Sign Language (ISL) interpreters. Through real-time video call support and scheduled in-person interpretation, the platform ensures seamless communication in essential scenarios such as bank visits, job interviews, and public speaking.

Discover

Discover

Problem identification
Problem identification

Amidst constant technological advancements, significant strides have been made to support the specially-abled community. While translation tools for spoken languages have been available for years, there remains a noticeable gap in services designed to assist the deaf community in communication.
A person with hearing ability can navigate language barriers using translation tools or an alternate language. However, for deaf individuals, communication can become significantly challenging, especially in critical situations like medical emergencies, where receiving accurate and immediate information is essential. In critical situations like bank visits, job interviews, or medical consultations, the lack of readily available Indian Sign Language (ISL) interpreters leads to misunderstandings, delays, and exclusion.

Amidst constant technological advancements, significant strides have been made to support the specially-abled community. While translation tools for spoken languages have been available for years, there remains a noticeable gap in services designed to assist the deaf community in communication.
A person with hearing ability can navigate language barriers using translation tools or an alternate language. However, for deaf individuals, communication can become significantly challenging, especially in critical situations like medical emergencies, where receiving accurate and immediate information is essential. In critical situations like bank visits, job interviews, or medical consultations, the lack of readily available Indian Sign Language (ISL) interpreters leads to misunderstandings, delays, and exclusion.

Data
Data

WHO estimates that around 4.5% of India's population, experience hearing impairment, ranging from mild to profound. And the number of people who are both deaf and mute is significantly lower, estimated to be 0.2% to 0.5% of India's population.

Despite such significant population who rely on sign language for communication, only a small fraction of the population is proficient in sign language. This communication gap makes it challenging for the deaf community to interact with the wider society.

WHO estimates that around 4.5% of India's population, experience hearing impairment, ranging from mild to profound. And the number of people who are both deaf and mute is significantly lower, estimated to be 0.2% to 0.5% of India's population.

Despite such significant population who rely on sign language for communication, only a small fraction of the population is proficient in sign language. This communication gap makes it challenging for the deaf community to interact with the wider society.

Approach
Approach
Secondary research
Secondary research

To understand existing accessible communication services and interventions, an in-depth analysis of available technologies, solutions, and research studies. This included exploring AI-powered sign language recognition, motion-capture gloves, computer vision models, and platforms that translated media and information in sign.

Primary research
Primary research
Expert interview
Expert interview

Engaging with individuals from deaf community, sign language interpreters, special education teachers, and accessibility experts to understand existing challenges, current solutions, and potential areas for improvement in medical communication for deaf individuals.

User survey
User survey
KEY INSIGHTS
KEY INSIGHTS
PAIN POINTS
PAIN POINTS
Empathy mapping
Empathy mapping

Define

Define

User persona
User persona
Problem statement
Problem statement

In India, there is a significant lack of awareness and widespread misinformation about sign language and the Deaf community. The absence of accessible interpretation services creates barriers to effective communication, leading to miscommunication, delays in critical assistance, and social exclusion. Existing solutions, such as manual interpretation or text-based communication, are often inadequate, unavailable, or inefficient in real-time interactions.

In India, there is a significant lack of awareness and widespread misinformation about sign language and the Deaf community. The absence of accessible interpretation services creates barriers to effective communication, leading to miscommunication, delays in critical assistance, and social exclusion. Existing solutions, such as manual interpretation or text-based communication, are often inadequate, unavailable, or inefficient in real-time interactions.

Ideate

Ideate

Information architecture
Information architecture
Wireframes
Wireframes
Low fidelity mockups
Low fidelity mockups

Design

Design

Design system

Design system

High fidelity mockups
High fidelity mockups

Onboarding

Onboarding

Main user flow

Main user flow

Quick sign interpretation support and profile

Quick sign interpretation support and profile

Instantly connect with an available ISL interpreter for urgent situations, ensuring seamless communication when you need it most.

Other screens

Other screens

Way forward

Way forward

Design takeways

Design takeways

Throughout the research process, I realized that there are many misconceptions and a general lack of awareness about sign language and the deaf community. These misunderstandings often contribute to barriers in communication and accessibility. This platform not only bridges the communication gap by providing instant interpreter access and AI-driven sign language translation but also serves as a tool for increasing awareness. By integrating technology with accessibility, it empowers the community, promotes inclusivity, and fosters a more informed and connected society.

Design portfolio 2025

Crafted with lots love

and multiple cups of coffee

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