Many parents living in urban and semi-urban areas struggle to find reliable daycare facility that align to their preference, schedule and budget.
To design an app that enables parents to seamlessly search, compare, and book daycare services while also keeping them connected to their chosen service/ facility.
(Qualitative research)
Main user flow
The parent can watch CCTV recordings for their child’s safety. The app also provides the contact details of the staff or caretakers in charge of the daycare for direct interactions.
After designing the initial mockups, usability testing was conducted with a few users to gather feedback.
Key insights from the testing phase highlighted the need for an attendance tracking feature and a more flexible enrollment process to accommodate varying schedules. Based on this feedback, these improvements were incorporated into the final design to enhance the overall user experience.
Since the app targets a niche audience, gathering insights was challenging. I focused on understanding user pain points through interviews and identifying gaps in the daycare enrollment process. This shaped the app’s direction, beyond helping parents find daycare, it also ensures their child’s safety.